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Shipping & Returns

Shipping & Returns


Free Shipping on Order over $99.00 US orders only

Economy Flat Rate shipping available on orders of $8.95 US orders

Economy Flat Rate shipping available on orders of $19.99 Canadian orders

We ship most orders from our Ohio Warehouse

Now shipping to Canada. Call to get estimated transit times

We can ship to Europe and surrounding countries as well. Please email us for a shipping quote 

  UPS Map of delivery times

Shipping cutoff time is 3:30EST
Most shipments will ship within 24 Hours of order.
All orders will be shipped UPS Ground, 2nd Day Air or Next Day Air.

Saturday Delivery option is also available for Next day Air shipments (extra charges will apply)

IF You order something next day air on friday it will be delivered Monday.

Customer Service Contact

Office Hours:
Monday - Friday 9AM to 9PM EST

Mailing and Shipping address 

7500 Busey Rd
Canal Winchester, OH 43110 

Phone (614) 834-4160
Fax (614) 834-4180



Returns Policy 

No Hassle Return policy and Procedures 
All Stock products have a 30 Day return policy
A $5.00 Restocking Fee will be applied to all returns except for exchanges under $100
Restocking fee on larger returns determined by management (Usually 20%)
Restocking Fee will be waved with a new purchase of equal or greater value or in store credit.


Cables that are not in new condition are not returnable except for warranty replacement.
Items must be in their original packaging.
All cables have a lifetime warranty against manufacturer defects.
Electronic items (Switch boxes, Splitters) will have a specified warranty period.


Returns must be accompanied by a copy of your invoice.


Ship cables and Invoice to

7500 Busey Rd
Canal Winchester, OH 43110


 We prefer that the cables be shipped back using UPS or some other method that that can be tracked.


 Any Question contact us at


Phone (614) 834-4160
Fax (614) 834-4180


We are not responsible for any damage to your equipment, premise or well being for any misuse of our cables or products for which they were designed to be used.
We are not responsible if any of our cables don't meet specific building codes in area.
Please check the building codes in your area before ordering cables.
We are not responsible for damage to cables during installation or incorrect installation of cables.





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